Traveling by air doesn’t have to break the bank. If you’re on a budget and looking for affordable options to fly around South America, you might have come across two major airlines: JetSmart Airlines and LATAM Airlines. Both offer significant advantages depending on your travel needs, but which one is the best for you? In this post, we’ll compare JetSmart and LATAM, looking at factors like ticket prices, baggage policies, onboard experience, flight routes, and more to help you make an informed decision before booking your next flight.
1. Overview of JetSmart Airlines
JetSmart is a low-cost carrier based in Chile, offering no-frills flights across South America. It was founded in 2016 and has rapidly grown to become one of the region’s most popular budget airlines. As part of the Indigo Partners group (which also owns Spirit Airlines and other low-cost carriers), JetSmart operates under a model that focuses on affordability, targeting budget-conscious travelers.
Key Features of JetSmart:
- Low-Cost Fares: JetSmart’s business model centers around low base fares with additional charges for extras. This makes it ideal for travelers who are looking for a cheap flight and are okay with paying for things like baggage or seat selection.
- Flexible Booking: The airline provides a range of fare options, allowing customers to add services such as extra luggage, priority boarding, and more at a fee.
- South American Routes: JetSmart primarily operates domestic and international flights within South America, with destinations in Argentina, Brazil, Peru, Colombia, and more.
- Modern Fleet: JetSmart operates a fleet of Airbus A320 aircraft, ensuring a relatively modern and comfortable flying experience.
2. Overview of LATAM Airlines
LATAM Airlines is one of the largest airlines in Latin America, formed from the merger of Chile’s LAN Airlines and Brazil’s TAM Airlines in 2012. With a presence in 23 countries and serving hundreds of destinations worldwide, LATAM is a full-service airline that offers a broader range of services compared to budget carriers like JetSmart.
Key Features of LATAM Airlines:
- Premium Experience: LATAM provides a full-service experience, including options like premium cabins, in-flight meals, and entertainment on long-haul flights.
- Extensive Route Network: LATAM flies to dozens of countries across South America, North America, Europe, and Asia, making it ideal for both regional and international travel.
- Frequent Flyer Program: LATAM’s LATAM Pass allows you to earn miles, providing frequent flyers with access to a range of benefits like lounge access, priority boarding, and upgrades.
- Better Amenities: While basic services like food and checked baggage are typically included in the price of the ticket, LATAM also offers more spacious seating and a wider array of inflight entertainment options than JetSmart.
3. Price Comparison: JetSmart vs LATAM Airlines
For travelers who are price-sensitive, JetSmart tends to be the more budget-friendly option. The airline’s low-cost fares are its main selling point, but this comes with the trade-off of limited included services.
JetSmart Prices:
- Base Fare: JetSmart’s base fares are usually much cheaper than LATAM’s. If you’re booking for a short domestic flight, JetSmart’s prices can be as low as $30–$60 USD for one-way tickets.
- Additional Costs: Be prepared to pay extra for checked baggage, seat selection, and in-flight food or drinks. The airline’s unbundled pricing model means that you only pay for the services you use, but this can add up if you want more comfort or luggage.
- Deals and Discounts: JetSmart frequently offers promotions and discounts, especially for students or groups, making it a great option for budget-conscious travelers.
LATAM Prices:
- Base Fare: LATAM’s fares tend to be higher than JetSmart’s. A one-way domestic flight could cost anywhere between $100–$200 USD, depending on the route and time of booking.
- Included Services: LATAM typically includes one checked bag and meals on long-haul flights as part of the ticket price. This is particularly useful for those who plan to travel with more luggage or want to avoid additional fees.
- Frequent Flyers: If you’re part of LATAM Pass, you can earn miles and take advantage of special promotions or discounts.
4. Baggage Policies: JetSmart vs LATAM Airlines
Both JetSmart and LATAM have baggage policies, but they differ in terms of what’s included in the ticket price.
JetSmart Baggage Policy:
- Carry-On Baggage: JetSmart allows a free carry-on of up to 10 kg (22 lbs), which is standard for low-cost carriers.
- Checked Baggage: Checked luggage is not included in the base ticket and can be purchased separately. Prices for checked bags range from $10–$40 USD depending on the route.
- Excess Baggage Fees: If you exceed the weight limit, JetSmart charges hefty fees for excess baggage, so it’s important to pack carefully.
LATAM Baggage Policy:
- Carry-On Baggage: LATAM also offers free carry-on luggage up to 8 kg (17 lbs), but it’s slightly lower than JetSmart’s allowance.
- Checked Baggage: LATAM’s economy tickets typically include one checked bag (up to 23 kg/50 lbs). This is a major advantage for passengers traveling with more luggage or those heading to international destinations.
- Excess Baggage Fees: LATAM’s excess baggage fees tend to be more expensive than JetSmart’s, but this is balanced out by the fact that checked luggage is included in the base fare.
5. Onboard Experience: JetSmart vs LATAM Airlines
When it comes to comfort and onboard experience, there are clear differences between JetSmart and LATAM.
JetSmart Onboard Experience:
- Seats: The seats on JetSmart flights are relatively basic, as the airline focuses on cost savings rather than luxury. Expect narrow seats with limited legroom on most routes.
- In-Flight Amenities: JetSmart’s flights generally offer no free food or entertainment. You can buy snacks, drinks, and other services during the flight. However, if you’re on a short flight, this is usually not a deal-breaker.
- Cleanliness: JetSmart’s fleet is modern, but the level of service and cleanliness might not be as polished as full-service airlines.
LATAM Onboard Experience:
- Seats: LATAM’s seats are more comfortable, with greater legroom and more reclining space, particularly on long-haul flights.
- In-Flight Amenities: On international or long-distance flights, LATAM offers free meals, beverages, and in-flight entertainment like movies and TV shows. You’ll also find power outlets and Wi-Fi on many flights.
- Service: LATAM’s flight attendants are known for providing a higher level of service than JetSmart’s. They are more attentive and there is a wider range of customer services available onboard.
6. Customer Support: JetSmart vs LATAM Airlines
Customer support is an essential factor when it comes to choosing an airline, especially if you encounter problems with your flight or booking.
JetSmart Customer Support:
- JetSmart offers support through online chat, phone, and email. However, response times can sometimes be slower compared to larger airlines.
- As a low-cost airline, expect more limited customer service options compared to LATAM.
LATAM Customer Support:
- LATAM offers more comprehensive customer service, including 24/7 support via phone, email, and live chat.
- They also have a more established reputation for handling cancellations, rebookings, and special requests in a more efficient manner.
7. Which Airline Should You Choose? JetSmart vs LATAM Airlines
Choose JetSmart if:
- You are looking for a budget-friendly option and don’t mind paying extra for baggage, food, or seat selection.
- You are traveling on short flights within South America and only need basic services.
- You prefer flexibility and don’t need many extras during your flight.
Choose LATAM if:
- You want a full-service experience with meals, entertainment, and checked baggage included in your ticket.
- You are traveling internationally and need more comfort or amenities during your flight.
- You are a frequent traveler who can take advantage of LATAM Pass and its benefits.
Conclusion: Book the Right Flight for Your Needs
Ultimately, both JetSmart and LATAM Airlines offer great value for different types of travelers. If you’re looking to save as much as possible and are okay with minimal extras, JetSmart is the perfect choice for you. However, if you value comfort, included services, and have a bigger budget for your trip, LATAM might be a better fit.
When choosing between JetSmart and LATAM, think about your flight’s length, the services you need, and the total cost of your trip
